Part 1 of 3
Planning for success: AI starts with strategy, not software
What this section covers
- Why AI amplifies data problems instead of fixing them
- The four P's framework for AI readiness
- Mapping your customer journey and data flows end-to-end
- Establishing data governance and ownership
- Problem Are you solving the right issue?
- Process Is your workflow clearly defined?
- People Who owns each step?
- Product Which tools support the work?
Before deploying any AI tool, align your team on Problem, Process, People, and Product — in that order.